The Front Desk Attendant reports to the Operations Manager and supports the Director of Pickleball Operations.

POSITION SUMMARY

• Front desk liaison greeting players as they arrive at the facility.
• Engage members throughout the facility as you help to keep the flow of play going smoothly.
• Help execute tournaments, league play or other fun events.
• Ability to master court reserve system and help ensure registrations, check in/check out, payment processing for members & nonmembers is seamless and efficient.
• Promote Dill Dinkers programs, offerings and events of interest to members/nonmembers.
• First greeter of members/guests, answering phones and provide facility tours as necessary.
• Assist with Pro Shop sales & fulfillment.
• Vacuum and clean courts, bathrooms and overall facility cleanliness.
• Evening and weekend shifts are available and required. A limited number of morning shifts are also available.
• In addition, candidates must have:
• Current or ability to obtain CPR and First Aid certifications
• The ability to pass a background check

Minimum Qualifications:

• Demonstrated excellent customer service skills.
• Flexibility to respond to changing work priorities and handle numerous projects at a time.
• Proficient using Microsoft Suite (Excel, Outlook, etc.).
• Organized and detail oriented.
• Exceptional communication skills, both oral and written.

Educational Requirements:

High school diploma or GED equivalent. Pickleball experience both playing & understanding of the rules.

Physical Requirements:

• Viewing computer screen/monitor
• Utilizing keyboard
• Answering/making phone calls
• Walking, standing, kneeling, bending, etc. as required

Work Environment: